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Privacy Policy

DRAFT — LAST UPDATED: NOT YET FINALISED
This is a starting-point draft. Before relying on it: fill in the placeholders in [brackets], and register as a data controller with the ICO (a short online form, currently around £40–£60/year depending on your size) if you haven't already — that's a legal requirement, not optional, for a service that stores personal data like this one does.

1. Who we are

LandlordClock ("we", "us") is the data controller for the personal data described in this policy. [Insert legal entity name / sole trader name, address, and ICO registration number once registered.] Contact: [insert real contact email].

2. What we collect

DataWhy
Your email address and password (password is hashed, we never see it in plain text)To create and secure your account
Property addresses and compliance dates you enterTo calculate deadlines and send you reminders
Billing detailsHandled entirely by Stripe — we never see or store your card number

3. Who we share it with

We use a small number of specialist providers to run the Service. None of them can use your data for their own purposes — they process it only to provide their service to us:

[Check where each provider's servers are located — if any are outside the UK/EEA, this section needs a line about the legal safeguard used, e.g. Standard Contractual Clauses.]

4. Why we're allowed to process this data

We process your data because it's necessary to provide the service you've signed up for (performance of a contract). We don't use your data for advertising, and we don't sell it to anyone.

5. How long we keep it

We keep your data for as long as your account is active. If you close your account, [state your actual deletion timeline — e.g. "we delete your data within 30 days," or describe any legal reason you need to keep some records longer, such as billing records for tax purposes].

6. Your rights

Under UK GDPR, you have the right to:

To exercise any of these, email [insert contact email]. If you're unhappy with how we've handled your data, you can also complain to the Information Commissioner's Office (ICO).

7. Cookies

[Confirm what LandlordClock actually uses — if it's just the essential login session and nothing else, say so plainly; if you add analytics later, this section needs updating and probably a cookie banner.]

8. Changes to this policy

We may update this policy from time to time. We'll note significant changes here or let you know by email.

9. Contact

[Insert real contact email and, once you have one, your ICO registration number.]