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Privacy Policy

Last updated: 27 August 2026
This is still a starting-point draft, not a substitute for advice from a solicitor — have it reviewed before relying on it with real paying customers.

1. Who we are

LandlordClock ("we", "us") is the data controller for the personal data described in this policy. LandlordClock is operated by Edward Mullen, trading as a sole trader. ICO registration number: CSN5648396. Contact: landlordclock@proton.me.

2. What we collect

DataWhy
Your email address and password (password is hashed, we never see it in plain text)To create and secure your account
Property addresses and compliance dates you enterTo calculate deadlines and send you reminders
Billing detailsHandled entirely by Stripe — we never see or store your card number

3. Who we share it with

We use a small number of specialist providers to run the Service. None of them can use your data for their own purposes — they process it only to provide their service to us:

Supabase and Resend store your data in the EU (Ireland). Stripe and Netlify are US-based companies; where data is transferred outside the UK/EEA through them, this is done under their standard contractual clauses (SCCs), the standard legal safeguard for this kind of transfer.

4. Why we're allowed to process this data

We process your data because it's necessary to provide the service you've signed up for (performance of a contract). We don't use your data for advertising, and we don't sell it to anyone.

5. How long we keep it

We keep your data for as long as your account is active. If you close your account, we delete your property and compliance data within 30 days. Billing records are kept for 6 years as required by UK tax law.

6. Your rights

Under UK GDPR, you have the right to:

To exercise any of these, email landlordclock@proton.me. If you're unhappy with how we've handled your data, you can also complain to the Information Commissioner's Office (ICO).

7. Cookies

LandlordClock currently uses only the essential session cookie needed to keep you logged in — no tracking or analytics cookies. If that changes in future (e.g. if analytics are added), this section and a cookie banner will need updating.

8. Changes to this policy

We may update this policy from time to time. We'll note significant changes here or let you know by email.

9. Contact

Edward Mullen (sole trader), contactable at landlordclock@proton.me. ICO registration number: CSN5648396.